9to6.Solutions keeps confidentiality and privacy of the customer's data and information of the various transactions performed by them unless disclosure is required as per the law. We preserve all the essential and sensitive personal data of the users. Even customers also have to maintain the privacy of their information as well. However, 9to6.Solutions does not keep the following confidentials:-
Subscriber's information
Content of this CPS
Information on the 9to6.Solutions on the official website
In case the information is leaked or branched from some unwanted or unauthorized entity that is beyond our control then 9to6.Solutions shall not be held responsible for the same.
We do not make any change or update arbitrarily. We follow the laws and regulations of the Government of India in our agreement. All the changes, updates, and various official modifications of our website are made as per the instructions of the Government of India. We regularly update our CPS on the website. The responsibility of checking and being informed about the changes, or updates made in the agreement is laid on the users.
We have mentioned the fee structure of the application on our official 9to6.Solutions website. 9to6.Solutions solely reserves all rights to make any change in the fees we charge for our services. Such charges will be effective immediately after providing them on our official website.
9to6.Solutions holds the sole and absolute right over its Intellectual Property which includes but is not limited to the software, firmware, hardware, CPS, Copyrights, Trademarks, and 9to6.Solutions documentation, proprietary processes, and methods developed and deployed, whether disclosed or undisclosed. Any other entity is prohibited to interfere, with, or reverse-engineering the technical implementation of our services in a manner that isn’t permitted in this CPS. In case of violation of the above-stated statement legal action would be taken.
9to6.Solutions has made the provision to record every event related to the safety and security of its system in an audit log file. Some of the events such as a change in the installation process, log-in and logoff attempts, system start-up and shutdown, etc are recorded. Highly critical logs shall be reviewed daily. Moderately critical logs shall be reviewed weekly and low critical logs shall be reviewed monthly. All audit logs are protected with read-only permissions to prevent any modification to the logs.
9to6.Solutions does not offer any refund for any service that we provide to our customers. In case 9to6.Solutions does not allow access to its service to an applicant who has paid the fees for their service, in that case, a refund will be provided.
By providing all your essential data or personal information, and details on our website, you automatically permit us to store your necessary information. Our use of your personal data is mentioned in our privacy policy and we will never share, sell or exchange your information with any third party for marketing or any other purposes without user consent. We can only access, investigate or use your data if there is a suspect of any illegal activity to comply with the legal process.
9to6.Solutions and all the company members, including directors of the company, employees, agents, representatives, or any authorized entity shall not be responsible and liable for 9to6.Solutions services for any direct, indirect, miscellaneous, consequential, remote loss/damage of any kind including but not limited to loss of data, loss of goodwill, loss of profit, loss of business, loss of opportunities, loss of reputation, etc., caused by whatever acts / omissions/failures/defaults/negligence, etc., of 9to6.Solutions including its directors, employees, agents and representatives, etc. 9to6.Solutions shall not be responsible for any decision taken by the users.
You can defend, indemnify and hold harmless 9to6.Solutions and its affiliates, partners, employees, contractors, directors, service providers, service operators, and representatives from all claims, detriments, losses, liabilities, and other expenses that may occur due to your access and usage of the service or any misuse/harm.
9to6.Solutions does not offer any warranty for the financial transactions performed by 9to6.Solutions between the user and the relying parties. The subscriber of the service and the relying parties would be responsible for the loss, detriment, damage, or any consequence arising out of such transactions.
9to6.Solutions generally resolves any dispute arising with the user within 30 days.
